Your schedule's defenses are a measurable system.

The four axes

• Confirmation & reminder speed (30%). How fast the first confirmation lands after booking, and how the reminder ladder runs — a week out, a day out, day-of, with a tappable confirm/reschedule path.
• Channel coverage (25%). Whether reminders travel the channels patients actually see — text beats email beats a call nobody answers — against what's expected for your business type.
• Rebooking persistence (25%). How many times a no-show hears from you about rebooking. Written off is a choice, and it's the expensive one.
• Backfill coverage (20%). What a dropped slot triggers — instant waitlist offer, manual scramble, or nothing. The difference between a cancellation and a loss.

The free score vs. the $500 first fix

The free score is what you tell us, labeled as that. The first fix is a week that ends with your schedule defending itself. Days one and two: your no-show pattern baselined from your own book — rates by day and slot type, what reminders exist now, where the holes cluster — timestamped from your own records, with your written permission. Days three and four: ONE fix from the menu below, built and running. Day five: the before/after in writing.

The menu (your report's worst axis picks)

• The Reminder-Ladder Install (reminder rhythm worst — most common). The 48-hour, 24-hour, and morning-of sequence with one-tap confirm and reschedule, worded in your voice, wired to how your book works. The empty chair stops being a surprise.
• The Same-Day Refill Install (backfill worst). A dropped slot triggers the waitlist text automatically — a cancellation becomes an opening, not a loss.
• The Rebook Install (persistence worst). Every missed appointment gets a same-day rebook text instead of a write-off.
• The Deposit Config (where your booking system supports it). The firmest floor there is, configured honestly — with the trade-offs stated.

One fix per $500, from this menu — the cap is what keeps the price honest. Scope beyond the menu is the full build, quoted in writing.

What we don't do

• Test bookings are clearly disposable, cancelled properly before appointment day, and identified to you after the window — no staff hours wasted, no real slots burned at the last minute.
• No patient data, ever. We measure your flow, not your patients.
• No padded findings. "Your schedule defends itself" is a deliverable we're glad to hand you, in writing.

Prices on the page, where they belong

The first fix is prepaid and scheduled online in one step. If your baseline shows your defenses already hold, we install the menu item you pick anyway or hand you that finding in writing — your call.